Archives: Testimonials

Testimonial 6 – AJ Grant Group

As always, your senior staff and on-site staff are a pleasure to work with. The professionalism and care taken by your staff towards myself and my clients is impeccable. We would never deal anywhere else. Thanks.

Testimonial 8 – Turnstyle Constructions

From initial consultation through to completion of my slab lift, the team @ Resinject were of a very professional manner and showed great care being in someone else’s home. The approach of each team member on the job whilst the lift was happening and setting up was second to none. Having been taken to the truck to explain how the process works, and being able to witness and have the works explained to me – made the whole process a lot clearer and very appreciative of what this resin can achieve with precise calculations and decision making.

Thank you Resinject for completing the works and I will most certainly pass on your name to promote your services.

NSW Newtown

2017 February – NSW Newtown – We have a heritage listed house with sandstone foundations which was developing large cracks upstairs. The staff from Resinject provided a very detailed quotation, taking the time to make measurements as to how far the back of the house had subsided.  We were very impressed with the professionalism of the staff who carried out the work.  Their attention to detail was impressive and they explained what was happening throughout the day.  They left the site clean and tidy and were careful to keep us informed about how much product was used and discussed if any more product was needed. M. Munroe

QLD Belbowrie

2017 March – QLD Bellbowrie We are very impressed with the work ethic and professional manner of the Resinject team.  Not only were they happy to explain the procedure and the results in detail, but also explain the repair methodology and warranty, with an up front cost estimate both prior to work commencing and during the procedure if anomalies arose.  This educated us in the building foundation state and any possible extra costs if required to ensure the project remained on budget.  We would gladly recommend the Resinject team to everyone. You won’t be disappointed!  W. & N. Audet

Testimonial 1

The crew were punctual, courteous and obviously very well trained. They explained fully what operations would take place and made numerous adjustments to pressures throughout the work to ensure a successful result.

Testimonial 2

All crew members were friendly and knew what was to be achieved to complete the job at hand. The project ran very, very smoothly. We were very satisfied with the end result achieved, many thanks.

Testimonial 3

Thanks to Andy and his team at Resinject for stabilising the block of units in Gilgandra last month. Your professionalism from the very first email to job completion was impressive. Communication was excellent and the final comprehensive report and 10 Year Warranty much appreciated.

NSW Strathfield

2017 March – NSW Strathfield  Thank you for the recent work done at our premises in Sydney.  Ours is a largish house which has been added to in stages over the decades, built on “Strathfield clay”.  Your company was recommended by our construction engineer.  All of your team were courteous and friendly and carried out their various jobs in a professional manner.  Your estimation of the amount of resin that would be required was almost exact so the final coast was as we had budgeted.  Glenn and his team did their drilling and injections without fuss and kept me informed as the job progressed.  The areas were left clean and tidy.  We are happy to add our recommendations of your company.  A. Jarrett

NSW Cessnock

2017 March – NSW Cessnock Thank you for sending warranty information. This is the first time we have engaged Resinject to complete works for Cessnock City Council. From initial contact with Phil to meeting your staff onsite I am very satisfied with the service provided.  Staff communicated well and the work and product achieved rectification of the problem. Very happy with the result and would definitely use again. Cessnock City Council

NSW Bellbird

2017 March – NSW Bellbird Hi Tracey and team, I wanted to thank you for the work done at our house, the guys were professional and polite, got the job done quickly and neatly, and the results were obvious straight away! We are glad we used your service and would gladly recommend Resinject to our friends and family. Thanks again Mrs McLennan

Testimonial 4

Great crew, professional and courteous, respectful, informative and punctual. Worked through the rain, ensured work area was clean and tidy after finishing the job. We are very satisfied and hopeful there will be a long term benefit. The job was efficiently done with a minimum of disruption to the household, many thanks!

Testimonial 5

Crew were on time, professional, informative and very personable. All persons in your company have done what they said when they said. I can’t fault them.

Testimonial 7 – Brien, P

We found Andy and his team to be professional in the way they carried out their job. They were always keeping us informed of what was going on, and asked if there was a decision to be made. The job was completed to our satisfaction. After the job was finished, you could not even tell they were there.

Testimonial 9 – Chris & Trish Irons, Thorneside, QLD

As the crew stayed onsite in our B&B accommodation, we were able to observe them first-hand. We noted that they were very punctual, and worked very efficiently and tirelessly throughout the day. They were very conscious of workplace health and safety at all times and were very good at verbally communicating how the work was progressing throughout the day in relation to our budget and the amount of resin used. As we have very little understanding of the building industry, they were particularly patient when explaining to us about their work and any issues arising during the course of their work. They left the area very neat and clean after completion of the job.

2016 July – Waddell, J – Nerang, QLD

I was incredibly impressed with the team that carried out the work on my property and will always offer you my very highest recommendation. Such a fabulous team that worked so well together to achieve a great outcome. So my very sincere thanks is offered to you all once again.

Waddell, J
Nerang, QLD

2016 July – Jackson, S – Marylands, NSW

I found your team extremely polite and professional.  They took the time to explain and demonstrate what was happening.  Very satisfied.

Jackson, S
Marylands, NSW

Aug 2016 – Courtney, L – Tingapla, QLD

Glenn and the guys were really wonderful! They are a tight, friendly team and just worked relentlessly through the day and just so diligent –  but also got on so well with one another. Lovely and respectful and kept me up to date the whole time – I will be recommending them to anyone that has had the same problems with their buildings.

Courtney, L
Tingapla, QLD

QLD Dicky Point

2017 Feb – QLD Dicky Point Just to advise that we found Resinject to be very professional, efficient and timely in carrying out the work that needed to be done. L. & S. Hurst

QLD Victoria Point

2017 AprilQLD Victoria Point We’ve just had cracks in our house closed up by the Resinject team.  Our house is a single level solid brick home about 40 years old.   From the initial inspection right through to completion the whole team were spot on.  They explained all the technical information in understandable language before we accepted the quote and gave us progress info and explained plenty during the day they did the work.  One of the team had a building background which was obviously useful too.   They managed to drill in between some internal floor tiles without cracking the tiles or making the repair obvious.  The job came in on budget but they had been careful to explain the potential for the need for some extra costs if extra product was required and what those costs might be.   It was actually quite fascinating to watch as they continuously monitored levels, checked and pumped in more product to bring our house level and close the gaps.  The yard and inside the house was left clean and tidy.  We were highly impressed with the communication with us.  Really excellent leadership by Andy and great teamwork all round – all were a pleasure to deal with.   A highly professional job done that has given us peace of mind plus a ten year warranty.   Highly recommended. J & C Pond

NSW Merewether

2017 May – NSW Merewether Thank you for the warranty documentation. I certainly cannot speak highly enough of the manner in which the boys went about the job. They were extremely knowledgeable about the product and its capabilities. They explained the process to me as they were doing it and what we might expect. Aside from that they were a great bunch of guys to deal with. We now hope that it achieves the result that we were hoping for. I would have no hesitation in recommending your firm to others and in fact have all ready done that. D Hancock

NSW Goulburn

2017 June – NSW Goulburn Many thanks for your work and congratulations to the team for being such a knowledgeable, efficient and courteous crew.  They are a credit to your Company.  F & A Churchill

NSW Wollongong

2016 Sept – NSW Wollongong I can highly recommend Resinject. The process has exceeded my expectations, and made a big difference to very substantial subsidence. Most pleasing is the fact that the process was quick, clean and non-invasive. Save for a few small drill holes, there is no evidence of the works done. If we’d gone with traditional underpinning, we’d have a huge mess to clean up and weeks of disruption. Andy and his team were a pleasure to work with. Their customer service and integrity was above and beyond.  I was kept in the loop at all stages of the process, they kept their word on price, and showed fantastic care and respect for our home. They showed great care and attention to detail, and they took obvious pride in their work.The site was kept clean and tidy throughout, and they were fastidious with their clean up once the job was done. If a good result, quality service, and real integrity are important to you, I can 100% recommend the team at Resinject. C. Tulloch

NSW Glenmore Park

2016 Sept – NSW Glenmore Park It has now been over three months since we decided to use Resinject to restore subsidence to our backyard entertainment area.  Even though it was raining ‘Cats and Dogs’ on the day – Andy and his team worked through the horrible conditions and even cleaned up when they were finished.  We achieved the result we were hoping for and highly recommend Resinject’s workmanship.  Since the work was completed there has been no further movement and we are very happy with the results. James and Carol

NSW New Lambton Heights

2017 May – NSW New Lambton Heights Resinject returned my enquiry promptly and made an appointment to assess and quote the job. They were on time with their attendance, carefully scoped the work and then advised what would be entailed in performing the work. They then provided a written quote with a scope of the work to be completed. They performed the job on schedule and in a very professional manner without the need to damage or destroy the area surrounding where the underpinning was required. The staff from the manager right through to the technicians performing the work were polite and attentive M & J Walker

NSW Alexandria

2017 May – NSW Alexandria Your staff were great to have on site.  Very professional in the way they completed the job , kept me updated and explained what was happening and why.  Have  already recommend the company to people who ask about the works that were completed.  Pass on my thanks to the Crew. M Raikos  

NSW Elderslie

2017 May – NSW Elderslie I would request that you kindly pass on to Andy and others of your management team, including Glen, our appreciation of the prompt,  courteous, tidy and professional manner in which the team carried out our requirements. We would also like to include your David who was extremely helpful on his original visit to our property.  My wife and I will certainly have no hesitation in recommending your company to any of our friends etc who may have similar problems. T & D Jackson

QLD Dicky Beach

2016 DecQLD Dicky Point Resinject were very easy to deal with and at a great price!  They explained the process really well which put us at ease for the work that was being done on our unit.  We would have no hesitation in recommending them to family, friends or colleagues in the future. M. Knowles

NSW Wagga Wagga

2016 Sept – NSW Wagga Wagga – The work crew from Resinject were very professional and had extensive information and knowledge of the Resinject product. Any questions asked were answered honestly and decisively, and we were keep informed on all aspects of the project at all times. The work was carried out efficiently and timely. The ACTA would be more than happy to recommend this company and product to others. Turner, T. National Executive Officer, Australian Clay Target Association

QLD – Hansen, G

2016 Sept – QLD  – I just wanted to say the whole process of underpinning my house was conducted in a most pleasant and efficient manner from first inspection and quoting through to the work done. During the day of the work I was kept fully informed of progress and at the end of the day you would not know they had been! We are very pleased with the result. G. Hansen

QLD Wellington Point

2016 Sept – QLD Wellington Point We have a 2 storey house with solid brick walls outside and some brick/stud walls inside. Ground floor is concrete slab and upper floor timber. It sits on a sloping embankment which has subsided over the years, causing some cracks, but only on the outside walls facing the embankment. That is, the slab has tilted about 25 mm along the length of the house. Concrete pier underpinning was going to be very expensive and disruptive, so I canvassed 3 ground injection firms. One didn’t reply (after a number of calls), the other talked of a scary price. By chance I found Resinject who gave me a quote with a professional plan of injection points (about 24 in all, some with double tubes, and many over 2 metres deep.)

The project was explained in detail, and we were consulted about contingencies in the event of unknown void pockets in the embankment. I was on site witnessing all the work, and the read-outs on the injection pumps. I only paid for the labour, travel and fuel once and was happy to pay for additional material as was necessary. They came to the site 3 times. The team, Glenn, Julio and Keyan (and later the boss Andy) were very friendly, explaining each step, and worked virtually non-stop. They even spent an hour each time to clean up. My house is very heavy, the site is difficult and I got a ten year guarantee. I certainly recommend this company. B Dingli